Effective Date: July 14, 2026

At We Care About Skin, we are committed to delivering your skincare products safely and efficiently. Please review our Shipping Policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times are as follows:

  • Domestic Orders: 2–5 business days
  • International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may offer free shipping on qualifying orders during promotional periods or when indicated on our website.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We Care About Skin is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.

International Orders

International customers are responsible for any applicable customs duties, taxes, or import fees required by their country’s regulations.

Contact Us

If you have any questions about shipping or your order, please contact us:

We Care About Skin
Email: sergioitll@protonmail.ch